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What is the policy on payment of the deposit ?
Deposits, starting at $200, are payable in advance by Visa, MasterCard, or cheque.
To pay a deposit, by Visa or Mastercard, you can provide a card number, expiry date and 3 digit CVV code by telephone to Mark Rowe at 1-441-297-0898 (home) 1-441-703-4322 (mobile). Alternatively, some people are happy to send the information by email, splitting the card number between two emails if necessary. If you prefer to pay by cheque, it should be made out to Anne Rowe and mailed to her at Crooked Elbow, 5 Shinbone Alley, St George's GE05, Bermuda. If you mail a cheque you must notify Mark Rowe after you have posted it. A reservation is not guaranteed until a deposit has been paid.
Please note: $50 of the deposit is non-refundable. The remainder of the deposit is only refundable if a cancellation notice is received 30 days prior to the reserved arrival date. There are no exceptions! It is suggested that you take out travel insurance if you are concerned about losing your deposit due to unforseen illness or any other circumstance.
How is the balance paid?
The balance is payable after your arrival in Bermuda in the form of US$ or BDA$ CASH. Add 4% for credit card payments. If you prefer not to travel with cash, there are two banks, each with an ATM, less then a 5 minute walk from the Crooked Elbow.
How far is Crooked Elbow from the airport?
The distance from the airport is about 3 miles (5 Km). The taxi fare is approximately $15 and takes about 15 minutes. There are no flight paths over or near Crooked Elbow, so the noise from aircraft engines is not an issue.
What are the directions to Crooked Elbow and how do we get access?
Crooked Elbow is located at 5 Shinbone Alley, St George's. Instructions for your arrival and directions will be sent to you by email, upon receipt of the deposit. On the day of your arrival, the keys will be placed in the letterbox. You will be able to leave your luggage inside the apartment when you arrive from the airport; although cleaning may not be completed. (official check-in time is 3pm - see information on check-in and check-out, below).
What time is check-in and check-out?
Official check-in and check-out times are 3:00pm and 10:00am, respectively. Guests often arrive on the same day that the previous guests depart and, in the interim, cleaning has to be completed. This is the reason for restrictions on check-in and check-out times. When there is a gap of one day or more between guests, the check-in and check-out times may be more flexible. You can enquire about this. In any case, you are permitted to store your luggage in the apartment until noon for departing guests, and from noon for arriving guests. [There are no luggage storage facilities at the airport].
Are towels and linens provided and changed daily?
Towels and linens are provided, but are not changed daily. There is no daily maid service included with this type of accommodation. There is a laundromat within a 5 minute walk, if you need it. There are some spare towels provided and your wet towels will be laundered upon request on the 4th day of your visit. The turn-around time for replacement towels is one to two days; so you must make your request prior to using all of the towels provided. Similarly, spare linens can be provided upon request on your 7th day.
Is public transportation available nearby?
There is a bus stop and a ferry stop within a few minutes walk from Crooked Elbow. The ferries run only a few times per day depending on the season. Buses run in the direction of Hamilton (capital city of Bermuda) every half an hour and are very punctual, reliable and clean. Travel time to Hamilton by bus ranges from 30 minutes to 45 minutes depending on the route.
Can we rent scooters ?
Yes, you can rent scooters from two companies located in St George's: Eve's Cycles and Oleander Cycles. Scooters can be parked in a designated area in the garden at the Crooked Elbow. We advise that you collect your scooters from the office rather than ask for them to be delivered, which can result in delays.
How far is it to the nearest beach?
There are three very nice beaches within a 10 minute walk along quiet and picturesque roadways. Some of best snorkelling in Bermuda is to be found along the coast in the vicinity of these beaches. Other beaches such as Clearwater, John Smith's Bay and Shelly Bay can be reached by a 20 minute bus journey. Beach towels are provided.
What attractions and activities are there in the area?
Crooked Elbow is situated close to the center of St George's Town which is a United Nations "World Heritage Site". Thus, there are several nearby museums, old forts and churches to visit. The town itself is very picturesque and worth exploring by foot. There are also lovely coastal walks along quiet roadways and along the old "railway trail" which is vehicle-free. There is a golf course approximately a 10 minute walk away. On the waterfront, there are boat tours and watersports on offer between April and November.
Are there restaurants and a grocery store nearby?
Since Crooked Elbow is located near the center of the town, you will not be inconvenienced by a shortage of every-day necessities. There is a small, well provisioned grocery store with a popular deli and a variety of restaurants within a two or three minutes walk. There is a pharmacy, post office, Internet cafe, souvenir shops, bank, ATM etc all virtually on the doorstep.
What amenities are provided?
Free wireless Internet access is available. There is a cable TV, ceiling fans and in the bedroom there is an air-conditioner. There is a queen bed in the bedroom, but no sofabeds are provided in the apartment; so maximum occupancy is restricted to 2 persons with no exceptions! The kitchen is equipped with an oven, range, microwave, toaster oven, coffee maker, refrigerator etc. The bathroom has a tub and shower. A hair dryer, iron and ironing board are provided. In the private garden, there is a lounge chair and a table with 2 chairs.
Are there other occupants at the Crooked Elbow and where does the owner live?
There will be no other guests at Crooked Elbow when you are there. The facilites described are not shared. Mr and Mrs Rowe live upstairs and have their own entrance. Anne Rowe is your hostess during your stay or Mark Rowe, who lives nearby, will fill in if she is away.
How do we arrange rental of the kayaks?
There are three kayaks available for rental at $50 each for the duration of your stay. These are located a 5 minute journey away by bus or scooter or a 25 minute walk. The kayaks should be available most of the time, but you will need to give at least 24 hours notice of your intention to use them to Mark Rowe. He will confirm their availability and arrange a time to show you their location and how to launch them.
Anne Rowe: Telephone: (441) 297 0898
Mark Rowe : firstname.lastname@example.org Telephone: (441) 297 0898 or (441) 703 4322